2022 VOLUNTEER  DETAILS

September 24, 2022 
I-X Center, Cleveland, OH

FIRST, THANK YOU!

  • HIGH-LEVEL SCHEDULE FOR INFORMATIONAL PURPOSES:

    • Friday, September 23rd: Main Exhibitor and Vendor Load-in. Meaning, when 80% of the show should be moved in:

      • Show Management will arrive at IX Center at 8AM​

      • Show Volunteers can arrive any time thereafter

      • Exhibitors and Vendors will be loading-in from 11AM - 7PM

      • Parking is FREE all day on Friday

      • Enter from the East Entrance

      • A member of the show management/Party 411 will give you your volunteer credentials, lanyard, etc. for the duration of the show

      • All volunteers will get a show shirt and let us know how many complimentary General Admission tickets they will need for guests, family, friends, etc.

    • Saturday, September 24th: FINAL Exhibitor and Vendor Load-in must be complete by 10:30AM. Doors open to show for Early Bird Access, VIPs and Competitors ONL at 11AM. General Admission begins at 12:00PM. Show day! Show closes at 10PM. 

      • If you arrive before 9AM you should be able to access the East Entrance directly

      • We will be holding an ALL-HANDS TEAM MEETING AROUND 9AM, please do your best to be present for this if you are working a shift during those hours. 

      • After 9AM IX Center staff will start directing traffic through the West Entrance

      • Parking is $10 paid after 9AM, we will reimburse you

      • There are no in-and-out privileges for parking unfortunately

      • We will have snacks, water and light lunch for volunteers provided

      • There is a staff/volunteer room only as well as a break room. Take breaks as needed.

      • If you were there on Friday, bring/wear your shirt

      • If you were not there on Friday, we will provide you a shirt and your volunteer credentials, lanyard, etc. for the duration of the show

      • All volunteers will get a show shirt and let us know how many complimentary General Admission tickets they will need for guests, family, friends, etc.

faqs

Q: Where do I go when I first arrive?

A: Friday: East Entrance all day. Saturday: East Entrance before 9AM. West Entrance, which will snake you around to the East Entrance after 9AM. You will enter into the East Entrance and check-in with event/Party 411 staff.

Q: Where can I find the show map?

A: https://www.gamecleveland.com/floor-plan

Q: Do I get a shirt?

A: Yes. You will get your shirt and lanyard when you check-in!

Q: What hours am I supposed to be volunteering?

A: Scroll down! Hours are in the table below. 

Q: Who do I go to if I have questions?

A: Party 411 staff. Primary leads for the show are as follows: Kathleen, Christine and Haley in addition to Thomas. 

Q: Where do I park?

A: You will be parking in the East Entrance.

Q: If guests have questions, where can help me answer them?

A: We have an Information / Help Desk on the Concourse (Lower-Level)

Q: Are water, food, snacks, etc. provided?

A: Yes, we will have these in a break room on Concourse (Lower-level)

Q: Can I wear a mask?

A: Yes, wear whatever you feel comfortable with. 

Q: How do I get my free tickets?

A: Just tell Party 411 staff upon check-in how many General Admission tickets you need.

Q: What if a vendor/exhibitor asks me complicated questions?

A: Don't answer what you don't feel comfortable with, you can always defer them to show Management. 

Q: What time does the Vendor Expo "officially" close?

A: As most of the show's main floor programming is located among and around the Vendor Expo, we are never officially closing, but vendors/exhibitors have been specifically instructed to not tear down before 7PM. If someone is tearing down before 7PM please let show Management know. 

Q: What are the show's hours?

A: 11:00AM - Early Bird, VIP, Competitor and Smash access only. General Admission starts at 12PM. 

 

Q: Do kids get in free?

A: Children 10 and under are free and must be accompanied by an adult; they also need a ticket. 

Q: Who can we contact with additional questions?

A: show@gamecleveland.com

VOLUNTEER HOURS

Please see the following for your planned volunteer hours for the show. Please let us know if we need to make any changes in advance of Friday/Saturday. Thank you again!

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